The office is on Strand Street, a five-minute walk from the train. The sea is two minutes the other way. The commute is whatever you make it — most of us live in town and walk in. We hire engineers who do the work properly and treat the trade-offs of life like grown-ups.
Strand Street is the main drag — pubs, two coffee places worth the walk, an old harbour, a sea-front lined with people swimming year-round (yes, in November). The office is here, on the upper floor over the shopfronts, looking out at the islands.
The train into the city takes 45 minutes to Connolly, 50 to Pearse. Skerries→Dublin is fine. Dublin→Skerries — that's the version of the commute we don't want our team doing every morning. So most of the team lives within a 20-minute walk.
Hours flex around train and creche times. The 08:35 to Connolly is hypothetical for us; nobody's missing the 09:00 drop-off at Popcorn or Little Rugrats just to look productive.
The first technical hire after the founder. You'll cover end-user support across our growing client base, run device management, and have your hand in the architectural decisions that shape what Ériu becomes. The pace is fast, the autonomy is real, and the work is varied — same week you might rebuild someone's broken Microsoft 365 tenant, write a runbook for the on-call rotation, and sit in on a discovery call for a Dublin Airport ground-services lead.
Hands-on operations, with room to build the system that prevents the tickets. About half of the role is helpdesk-grade work — supporting our clients' staff with whatever's broken today. The other half is making sure that work doesn't repeat itself: scripting, documentation, automation, sensible defaults that mean fewer fires next month.
Honest read on what we're after — apply if most of these land:
If you're missing pieces, that's fine. We'd rather hire someone curious and grounded than someone who ticks every box. Tell us what you don't know and how you've learned things in the past.
Honest about this too:
The role for someone who genuinely likes endpoint work. Day-to-day Tier 1/2 across Windows 11, Chrome OS, and Microsoft 365 — but at a small shop where you can see the architecture as well as the ticket queue. We're hiring this against a specific kind of candidate: enterprise endpoint experience, but tired of being one of forty people on an SLA dashboard at a contact-centre operator. If you're commuting to Eastpoint or Sandyford from somewhere north of the M1 — read on.
Endpoint and identity, properly. The stack is Windows 11 + Chrome OS at the device layer, Intune + Autopilot for provisioning, Entra ID + Conditional Access for identity, Microsoft 365 + ServiceNow for the daily flow. You'll work across our own clients and any onsite work that comes with that.
To be confirmed. We're being honest: this role might run on standard daytime hours with an on-call rota, or it might extend to evening/weekend coverage as our client base grows. We'll know which it is before we make an offer, and the shift pattern will be agreed in writing — not buried in a contract clause six months in.
What we're not doing: a Teleperformance-style 24/7 rotating roster across days, evenings, nights, weekends, and bank holidays. That model breaks people, and we've watched it do it.
Honest read on the kit we'd want you to bring:
Strong nice-to-haves: Tanium experience, ITIL Foundation, ISO 27001 awareness, scripting in PowerShell.
Permission to work in Ireland — same as everywhere. We don't currently sponsor visas (small shop, will reconsider once we're bigger).
We need a second pair of hands on endpoints as the client base grows. The founding-hire role above is broader — across the whole stack and into architecture. This role is deeper into the endpoint and identity layer specifically. Both of you would work alongside, not stacked.
Open about the trade-off: this is a more focused job than role 01. If you want to spend half your week writing automation and sitting in on architecture calls, apply for that one instead. If you genuinely like the endpoint and identity stack and want to be the person who's properly good at it — this one.
A CV is fine. A LinkedIn link is fine. A short note about what you'd want to learn is more useful than either. We read every application — usually within a week.